Serts

© Serts Nigeria Limited 2015

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OUR QUALITY POLICY

Serts designs, deploys and integrate technology solutions. Serts engineers will deliver integrated solutions which will enhance the reputation of the organizations and enable the development of long term client relationships. Serts solution will be delivered on time, on budget and operate reliably enabling efficient cost of ownership over the project life-cycle.

Serts offers product/services that will meet compelling needs of our customers. Serts provides maintenance and support service that gives clients confidence to deploy our solutions in business critical environments. Serts should be responsive to the clients’ needs, delivered efficiently and provide excellent value for money.

The success of Serts is built upon the people that work within the company. It is the responsibility of every line Manager to ensure that their staff has the means available to achieve their maximum potential. The company’s quality systems provide a framework for continuous improvement in the quality of service delivered including establishing and reviewing quality objectives.

It is the responsibility of everyone within the organization to seek out different ways of working which add value to the company’s performance, and to identify an issue before it becomes a problem while taking direct responsibility for its resolution or raising it to an appropriate level of authority.

Simon Shir

Managing Director

January, 2015.